TERMS AND CONDITIONS

Article 1. Applicability
1.1 All offers, orders and agreements of Handgemaak.eu are subject to these General Conditions.
1.2 Accepting an offer or placing an order implies that you accept the applicability of these Conditions.
1.3 Deviation from the provisions of these Conditions is only possible in writing, in which case the remaining provisions remain in full force.
1.4 All rights and claims, as stipulated in these Conditions and in any further agreements for the benefit of company name, are also stipulated for the benefit of intermediaries and other third parties engaged by company name.

Article 2. Offers/agreements

2.1 All offers of Handgemaakt.eu are without obligation and Handgemaakt.eu expressly reserves the right to change prices, in particular when required by (legal) regulations. See also article 3.6.
2.2 An agreement comes only after acceptance of your order by Handgemaakt.eu. Handgemaakt.eu is entitled to refuse orders or certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, Handgemaakt.eu communicates this within ten (10) working days after receipt of the order.

Article 3. Prices and payments

3.1 The stated prices for the products and services offered are in Euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.
3.2 Payment shall be made without discount or compensation within fourteen (14) days of the invoice date in the case of deliveries within the Netherlands, and within twenty-one (21) days of the invoice date in the case of deliveries outside the Netherlands, unless otherwise agreed in writing.
3.3 Payment may be made by giro, in advance or upon receipt (cash on delivery). When paying by bank or giro, the date of payment is the date of crediting the giro or bank account of Handgemaakt.eu.

3.4 If the term of payment is exceeded, you are in default from the day on which payment should have taken place and from that day you owe default interest of 1% per month or part of a month on the outstanding amount. If payment takes place after a reminder by Handgemaakt.eu, you will owe an amount of twenty-five euros (� 25.00) for administration costs and if Handgemaakt.eu outsources its claim for collection, you will also owe the collection costs, which are at least fifteen percent (15%) of the outstanding amount, without prejudice to the authority of Handgemaakt.eu to instead claim the actual extrajudicial collection costs incurred.
3.5 If you default on any payment, Handmade.eu is entitled to suspend or dissolve (the execution of) the relevant agreement and related agreements.
3.6 If the prices for the products and services offered increase in the period between the order and its execution, you are entitled to cancel the order or dissolve the agreement within ten (10) days after notification of the price increase by Handgemaakt.eu.

Article 4. Delivery

4.1 The delivery times specified by Handgemaakt.eu are indicative only. Exceedance of any delivery period does not entitle you to compensation or the right to cancel your order or to dissolve the agreement, unless the exceeding of the delivery period is such that you can not reasonably be required to maintain the agreement. In that case, you are entitled to cancel the order or dissolve the agreement to the extent necessary. When an article is going to be delivered later, you will receive an e-mail about this.
4.2 The delivery of the products takes place at the place and time when the products are ready for shipment to you. It is also important to mention that payments must be clear on our bank account! Please note e.g. Ideal payments are not immediately visible can sometimes take 4 to 5 working days!

Article 5. Ownership

5.1 Ownership of delivered products is only transferred if you have complied with all you owe under any agreement to Handgemaakt.eu. The risk in respect of the products passes to you at the time of delivery.

Article 6. Intellectual and industrial property rights

6.1 You must respect all intellectual and industrial property rights vested in the products delivered by Handgemaakt.eu completely and unconditionally.
6.2 Handmade.eu does not guarantee that the products delivered to you do not infringe any (unwritten) intellectual and / or industrial property rights of third parties.

Article 7. Complaints, returns and liability

7.1 You are obliged to check upon delivery whether the products comply with the agreement. If this is not the case, you must inform Handgemaak.eu as soon as possible and in any case within seven (7) working days after delivery, or at least after observation was reasonably possible, in writing/email, stating reasons.
7.2 If it is demonstrated that the products do not comply with the agreement, Handgemaakt.eu has the choice of replacing the products in question with new products upon return or refunding the invoice value thereof.
7.3 If you do not wish to purchase a product for any reason, you have the right, as an individual, to return the product to Handmade.eu within seven (8) working days after delivery. Returns in this case will only be accepted if the packaging of the product is undamaged, whereby it also applies that the costs of returning the product are at your expense.

7.4 Products which demonstrably do not have any defects and have been delivered as described in the advertisement may be returned, but handling costs will be charged!

Article 8. Warranty

8.1 If Handgemaakt.eu delivers products to the customer, company name is never held to a further warranty towards the customer than what company name can claim towards its supplier. The warranty period will always be clearly indicated on the invoice.
Complaints for externally visible defects must be submitted in writing in accordance with the contract terms, but at the latest within 7 (seven) days after receipt of the goods by the client. A period of 30 (thirty) days applies to Consumers. Complaints received by Handgemaakt.eu after the expiry of this period need not be dealt with by Handgemaakt.eu.

Article 9. Orders/communication

9.1 For misunderstanding, mutilation, delay or improper transmission of orders and messages resulting from the use of Internet or any other means of communication in the traffic between you and Handgemaakt.eu, or between you and Handgemaakt.eu third parties, insofar as it relates to the relationship between you and Handgemaakt.eu, Handgemaakt.eu is not liable, unless and insofar as there may be intent or gross negligence of Handgemaakt.eu.

Article 10. Force majeure

10.1 Without prejudice to its other rights, has Handgemaakt.eu in case of force majeure the right, at its option, the execution of your order to suspend or terminate the agreement without judicial intervention, by informing you in writing and without Handgemaakt.eu be held liable for any damages, unless under the circumstances to standards of reasonableness and fairness.
10.2 Force majeure means any shortcoming which cannot be attributed to Handgemaakt.eu, because it is not due to its fault and neither under the law, legal act or generally accepted for its account.

Article 11. Miscellaneous

11.1 If you provide an address in writing to Handmade.eu, company name is entitled to send all orders to that address, unless you provide in writing to Handmade.eu another address to which your orders should be sent.
11.2 When Handmade.eu for a short or longer period of time, whether tacitly or not, deviations from these Terms and Conditions are allowed, this does not affect its right to demand direct and strict compliance with these Terms and Conditions. You can never assert any right based on the fact that Handgemaakt.eu applies these Conditions leniently.
11.3 If one or more of the provisions of these Conditions or any other agreement with Handgemaakt.eu in conflict with any applicable legal requirement, the provision will cease to apply and will be replaced by a new legally admissible similar provision determined by Handgemaakt.eu.
11.4 Handgemaakt.eu is authorised in the execution of your order (s) to make use of third parties.

Article 12. Applicable law and competent court

12.1 Dutch law applies exclusively to all rights, obligations, offers, orders and agreements to which these Conditions apply, as well as to these Conditions.
12.2 All disputes between the parties shall be submitted exclusively to the competent court in the Netherlands for that purpose.

RETURNS:

NOTICE: (RETURN)

1) Deurbelag is custom ordered for you, which is why all sizes and photos are included with each product so you can see exactly what you are buying! These custom ordered items will therefore not be taken back!!!

2) All sizes of the products are listed in each advertisement, so please measure before purchasing because that is knowing!!! If items are returned because they do not fit or suddenly do not agree in terms of size despite the many photos, handling costs will be charged!

3) Likewise, products purchased that have been altered in accordance with your wishes will not be taken back!

4) Please pay attention to thick packing in case of damage because we can not pay the return price, tip: insure the product during return so NOTHING can go wrong!

NET EXPORT:

FOR NET EXPORT, YOUR ORDER SIZE MUST BE AT LEAST 150 EUROS!!! REASON IS THAT OTHERWISE THE COSTS ARE HIGHER THAN THE BENEFITS AND WE DO NOT WANT THAT. SO WHEN YOUR ORDER SIZE IS LOWER THAN 150 EUROS, DO NOT SUBMIT NET EXPORT TO US, WE WILL NOT PROCESS IT!